The download will automatically detect your Operating System and download the correct client for you. You will be logged in to the Zoom application.Enter your current UCL password (the one you use for your email), select Sign in.Fill in your UCL username in the format of (eg (eg uczxxxx).

You will be taken to the UCL single sign on page in your browser.Enter ucl in the company domain field and continue.Do not use the main email and password boxes to sign in with your UCL account as this will not work. Once you have downloaded the application click on sign in and then SSO.

Click on the Zoom app and then click on Install.

In the Software Centre use the Search box to find Zoom.

Zoom for Home brings your calendar, online meetings, and phone together in one dedicated device.

Go to the Search box next to the Start menu and type in Software Centre. Get immersive in-office collaboration right from home.

Your machine needs to be connected to the UCL network on campus or, if working from home, the VPN connection. You don't need admin rights to your device to do this. You can install the Zoom Client on a UCL managed machine via the Software Centre. It seems as if my first ' no' response to the permission question is still recorded somewhere and as a result any other attempt to install Zoom keeps failing over and over.ĭoes anybody suffered this? Any help would be very much appreciated.Tip : t he Zoom app will download automatically when you start or join your first meeting, however if you wish to use the app, it is recommended that you download it in advance to ensure you have everything set up prior to your meeting. It automatically gets again to the ' installation failed' banner. Now, the problem is that I don't get anymore the permission question. Then, I removed the installation file, and I downloaded it again from the Zoom website.

Right after I clicked 'no' I get a banner saying the installation failed. But if the issue persists, pursue the troubleshooting solutions below. Restarting your Mac after updating Zoom should fix the problem for most users. This problem usually occurs shortly after installing the latest Zoom updates. Not knowing what to do, I clicked ' No' but I never thought that would lead to an installation fail. Many Zoom users complained the app sometimes gets stuck on Connecting when starting or joining a meeting.

(I downloaded zoom from their website, clicking on the link specific for the M1 Mac processors, such as the one I have).ĭuring the installation, I received a question about whether I would like to give Zoom permission to access some file folders. I bought a MacBook Pro yesterday and I tried to install zoom.

Zoom installer for mac